How to change the signer email address?

Changing a signer’s email address is to update the contact information for the person who must sign a document. This can be necessary if the person’s email address changes or the document is sent to the wrong email address. It also serves as a way to ensure that the document is being sent to the correct person. The sender or admin of the sender can change the signer’s email address after the document has been sent for signature.

Follow the steps below to change the email address of the signer.

• Go to Documents and select My Documents.
• Click the document in which the signer’s email address should be changed, and you will be taken to the overview page.
• On the overview page, all the recipients will be listed in the Recipient Details.
• Click the context menu at the right end of the recipient and select the Edit recipient option.

• A dialog box with Name, Email ID, and Reason fields will appear.
• Change the signer’s email address in the Email ID field and specify the reason in the Reason field, then click Send.
• The new email address will be updated in the Email ID column.

• Once the email address is changed, a notification email will be sent to the previously added email address.

• The document will be sent to the new email address for the signing process.
• The user cannot change the recipient’s email address when the document is completed, declined, expired, or revoked.