Category / Section
How to check if a signer has viewed a document?
Published:
1 min read
BoldSign provides prompt notifications, allowing you to conveniently track each signer’s progress when you submit a document for signature. With BoldSign, you can stay informed every step of the way. As soon as a signer accesses the document, BoldSign automatically logs their interaction’s precise date and time.
Follow the below steps to check the status of the documents:
- Expand the
Documents
menu and click theMy Documents
option. - Now, the list of all your documents will be displayed.
- Hover over the document on the Status column, and a tooltip with the details of the documents will be displayed.
- Likewise, check the
Last Activity
column to determine whether the signer has viewed the document or not. - Alternatively, you can click on the document itself to navigate to the overview page, where you can confirm if the recipient has viewed the document by checking the Last Activity field.
- Scroll down to the bottom of the page, where you can find the Recipient Details section.
- In this section, check on the status column to also confirm the viewed document status.
- Additionally, you have the option to check the status in the notification pane by clicking the notification icon positioned in the top-right corner of the screen.
- A comprehensive list of notifications about both sent and received documents will be promptly highlighted.
- Among these notifications, the document viewed notification will also be displayed for your reference.