Category / Section
How do I permanently remove documents?
Published:
1 min read
You can permanently remove documents from BoldSign using the Allow senders to delete documents for everyone feature on the Business Profile page. This performs the deletion process for all the recipients. After the sender’s document is removed from the trash, recipients will receive a notification indicating that the document will be permanently deleted after 30 days. Once this specified period has passed, the document will be permanently deleted for all the recipients.
Follow the below steps to delete the document permanently from BoldSign:
- Navigate to the
Settings
menu and click theBusiness Profile
option. - You will be directed to the Business Profile page.
- Scroll down to the bottom of the page and enable the
Allow senders to delete documents for everyone
option. - Then, click the
Save changes
button to update your modifications.
- If a document is deleted from the trash, it initiates the document deletion process for recipients, and they are notified accordingly.
- After a 30-day period, the document will be permanently removed from their account.