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How to remove authentication of a signer?
Published:
1 min read
BoldSign supports Email OTP (One Time Password) and access code authentication methods to verify the signer’s authenticity. Authentication is added to the signers while creating the document. It is also possible to remove the authentication of a signer after the document has been sent for signature. Only the sender and the sender’s admin can remove the authentication.
Follow the steps below to remove the authentication of a signer:
- Go to
Documents
and selectMy Documents
. - Click the document in which the authentication should be removed, and you will be taken to the overview page.
- On the overview page, you can find the
Recipient Details
at the bottom of the page. - Click the context menu at the right end of the recipient in
Recipient Details
and select theRemove authentication
option. - A confirmation popup will be displayed.
- Click
Yes, remove
option to remove the authentication.