How to remove authentication of a signer?

BoldSign supports Email OTP (One Time Password) and access code authentication methods to verify the signer’s authenticity. Authentication is added to the signers while creating the document. It is also possible to remove the authentication of a signer after the document has been sent for signature. Only the sender and the sender’s admin can remove the authentication.

Follow the steps below to remove the authentication of a signer:

• Go to Documents and select My Documents.
• Click the document in which the authentication should be removed, and you will be taken to the overview page.
• On the overview page, you can find the Recipient Details at the bottom of the page.
• Click the context menu at the right end of the recipient in Recipient Details and select the Remove authentication option.
• A confirmation popup will be displayed.
• Click Yes, remove option to remove the authentication.