How are identity verifications charged in BoldSign?

In BoldSign, identity verification operates on a pay-as-you-go basis, providing users with flexibility and cost-effectiveness. Understanding how charges are applied for identity verifications is essential for managing expenses effectively. Below is a breakdown of how identity verifications are charged within the BoldSign platform:

1. Pay-as-You-Go Model: BoldSign implements a pay-as-you-go model for identity verification services. This means that charges are incurred only when identity verification is initiated for a signer within a document.

2. Charge Upon Verification: Users are charged for identity verification only when the designated signer accesses the document and initiates the verification process. Whether the verification outcome is successful or failed, a charge is applied each time the signer engages in the identity verification process and completes it.

3. Retry Charges: In cases where the initial verification attempt fails, and the signer needs to retry the process, an additional charge is incurred for each retry attempt.

4. Transparent Billing: BoldSign maintains transparency in billing by clearly delineating charges related to identity verification activities. Account admins can easily track and monitor expenses associated with identity verification within their organization using Transactions.