Category / Section
How to automatically delete the documents?
Published:
2 mins read
BoldSign offers the feature to permanently delete a document automatically once it is Completed, Declined, Revoked, or Expired after being retained for a specified number of days. By default, the maximum retention period is 1827 days, and the minimum is 14 days.
Follow the steps below to automatically delete the documents:
- Expand the Settings menu and select the
Business profile
option. - You will be directed to the Business Profile page. Scroll down on the Settings tab and enable the
Document Deletion Policy
option. - Options for
Document Status Filters
and theNumber of Days to Retain
will be displayed. - The Document Status Filters option is used to select the document status that should be allowed for automatic document deletion such as Completed, Revoked, Declined, and Expired.
- The Number of Days to Retain option is used to specify the number of days to retain the documents after they attain the specified document status.
- Specify the document status for deletion and the number of days to retain it, then click the
Save changes
button and the updates will be applied automatically. - Documents scheduled for deletion are indicated in the
My Documents
andTeam Documents
with aScheduled for Deletion
badge that shows the Deletion date and time.
- You can filter the number of documents scheduled for deletion by clicking on the
Scheduled for Deletion
badge.
- You can cancel the automatic document deletion of a specific document on the My Documents page by clicking the Context menu of the document and selecting the
Cancel deletion
option.
- When you want to cancel automatic deletion for all documents, disable the
Document Deletion Policy
on the Business Profile page. - A dialog box will pop up with a warning that all the documents scheduled for deletion will be removed from the deletion queue.
- Click the
Yes, Disable Policy
button and then theSave changes
button. All previously scheduled document deletions will be canceled.