How are CC'd users notified when a document is declined by a recipient or signer?

When a Recipient/Signer declines to sign or approve a document, the concerned parties like the CCs are typically notified through an automated email. This message informs them that the recipient has decided not to proceed with signing or approval, so they are aware of the status and can take any necessary follow-up actions.

When a document is rejected by a recipient

• All carbon copy (CC) recipients will receive an email informing them of the rejection.
• The notification will indicate the person who declined the document.
• While no further signatures can be obtained, CC recipients can still view the document.

Email notification contents

• Document Information: Includes the title of the document and the date it was sent for signature.
• Sender Information: Lists the sender’s name and email address.
• Rejection Details: Specifies who rejected the document and their reasons.
• Viewing Access: The document can no longer be signed, but CC recipients can still access it for viewing.