How do recipients receive notifications when a document expires

In BoldSign, documents sent for signature may have an expiration date set by the sender to ensure timely completion. Once a document reaches its expiration date without being signed, it is automatically marked as expired, and the signing process is no longer available to recipients.

To keep all parties informed, BoldSign sends automated notifications to recipients when a document expires. These notifications help ensure that signers are aware of the status change and can follow up with the sender if necessary.

Details included in the notification

• Document Details: The email notification contains the title of the expired document and the specific date it expired.
• Sender Information: Recipients are informed about the sender of the document.

How senders receive the notification

• Senders are notified via email that the document has expired.

• The email includes a link or instructions for the sender to view the expired document.

How recipients receive the notification

• Recipients are informed about the sender, the document title, and the expiration date.

• They are notified that the document can be viewed for reference purposes but cannot be signed as it has expired.

Additional tips

• Ensure your email settings are configured to receive notifications from BoldSign.
• Remember, expired documents are only accessible for review and cannot be signed.

This notification system is designed to maintain transparency and ensure that all parties involved are consistently aware of the document's status.