How to turn off signed document email to signers/cc list ?

By default, signers and copied recipients get an email when the document is completed. This email includes the signed document or a link to view it. If you don’t want them to receive this, you can turn it off in the notification settings.

Turn on or off completion emails for signers and CC’s

Account administrators have the authority to control which types of emails that signers and CC recipients receive for documents sent by their organization. Follow these steps to disable the completion email:

• Go to the Settings menu and click the Business Profile option.
• On the Business Profile page, click the Notifications tab where you can find the list of recipient and CC recipient notifications options.
• Under Recipient Notifications locate the option Document has been completed by all recipients and uncheck this option to disable the completion email.

• Under CC Recipient Notifications locate the option Document has been completed by all recipients and uncheck it to disable the completion email for CC recipients. Then save the changes.

When this setting is turned off, signers and copied recipients won’t get an email once the document is completed.

Additional Information

For more details on managing email notifications, please refer to our article:
How to manage email notifications as an account admin?