FAQ: Credit card requirement for the free growth plan for non-profits

The BoldSign Growth Plan gives non-profit organizations free access to important features for one user. Below, we answer common questions about the credit card requirement during the sign-up process for clarity.

1. Is the Growth Plan really free for non-profits?
   Yes! The Growth Plan is entirely free, costing $0 monthly and $0 yearly, and includes access for one user. This plan is designed to support non-profits by providing the essential tools they need without any financial barriers.

2. Why is a credit card required for the free Growth Plan for non-profits?
   While the Growth Plan is free, a credit card is necessary for several important reasons:

   • Account Verification: Providing a credit card helps verify the authenticity of the organization, preventing misuse of the free plan.
   • Future Upgrades: If your organization decides to add more users or transition to a paid plan later, having a card on file simplifies the upgrade process.

3. Will I be charged immediately after providing my credit card details?
   No, you will not be charged immediately. Charges apply only if you decide to add additional users beyond the single user included in the plan.

4. Will I be charged if I don’t upgrade?
   No, if you remain within the single-user limit of the free Growth Plan, you will not incur any charges.

5. Is my payment information secure?
   Absolutely. BoldSign employs bank-grade encryption and complies with PCI DSS standards to ensure that your payment information remains secure.

6. Will I be charged if I add more users to the Growth Plan?
   Yes, if you choose to add users beyond the default allocation of one in the free Growth Plan, a charge of $60 per user per year will apply. Charges will only occur after you explicitly opt to add extra users, and the credit card on file will be used for these transactions.

7. How to apply for the BoldSign Growth Plan for Non-Profits?
   To apply for the BoldSign Non-Profit Plan, follow these steps:

   • Verify Your Non-Profit Status: Gather required documents, including proof of non-profit status, your organization’s name, and website.
   • Submit Your Details: Use the Support Ticket system to submit your request, including all necessary information and attachments.
   • Activation: Once your details are reviewed and verified, you will receive a confirmation email to activate your account.

8. Who can I contact for further assistance?
   For any additional questions or assistance, please reach out to BoldSign support.

For more information on how to activate the plan and the information required, please refer to our article: How to get started with BoldSign for your non-profit organization?.