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How to configure notifications for the sender identity?

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In BoldSign, you can configure which email notifications are sent to a sender identity. This allows you to control the specific updates the sender identity receives throughout the document signing process.

Follow the steps below to set notifications for a sender identity:

  • From the Dashboard, expand the API menu and select Sender Identities.
  • You will be taken to the Sender Identities page, where a list of all added sender identities is displayed.

Sender identities page

  • Locate and select the sender identity for which you want to configure email notifications, then click the context menu
  • Choose the Email Notification option.

Email notification option

  • Turn on the Email Notification option, then select or clear the checkboxes to enable or disable specific types of notifications.
  • To enable all notifications, simply select Select All.

enable email notifications

  • For example, if you want the signed document to be included as an attachment in the completion email, select Include signed document as an attachment.

nclude signed document as an attachment option

  • Once you’ve made your selections, click Save to apply the changes.

If you include signed documents as an attachment and the completed document is larger than 5 MB, it will not be attached to the email. Instead, the sender identity will receive an email with a link to download the document.

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