How to decline a document on mobile app?

Declining a document in the BoldSign mobile app allows you to reject a signature request when you’re unable to proceed with signing, as a signer. This feature is especially useful when the document is not applicable, contains incorrect information, or needs to be handled by someone else. All involved parties will be notified once the action is completed.

Follow the steps below to decline a document:

• Log in to your BoldSign mobile app account.
• Tap the Documents icon on the bottom navigation bar to access your list of documents.

• Locate the document that requires your signature and tap its context menu (three vertical dots).
• Choose the Decline option.

• The Decline bottom sheet will appear. Enter the reason for declining the document in the provided field.
• After entering the reason, tap the Yes, decline button.

• The document will be declined successfully.
• Alternatively, you can decline the document directly from the signing screen.
• On the signing page, tap the context menu at the top-right corner.
• Select the Decline option.

• Provide the reason for declining the document.
• Tap the Yes, decline button to complete the process.