How to decline a document?

Declining a signing request can be done for a variety of reasons. The signer or the signer admin can decline the document before signing it. Be sure to carefully consider your decision before declining an eSignature document because declining a document will prevent the other parties involved from proceeding with the signing process.

Follow the steps below to decline a document:

• Open the document received through email by clicking the Review and Sign button.

• You will be taken directly to the document.
• Click the More actions dropdown button at the top right corner of the page and select the Decline option.

• A confirmation dialog box will appear. Enter the reason in the reason field and click the Decline button.

The below method can also be followed to decline a document, but this option only applies if you have a valid BoldSign account.

• Go to the My Documents page and select the document. You will be taken to the overview page.
• Click the More Actions button at the top-right corner of the page and select the Decline option.
• A confirmation dialog box will appear. Enter the reason in the reason field and click the Yes, decline button.
• Now, the document has been declined.