How to manage bulk send documents in trash?

In BoldSign, when you delete a bulk send, whether completed, declined, revoked, or expired, the entire bulk send is not removed permanently right away. Instead, it is moved to the Trash section, where it stays for 30 days before being automatically and permanently deleted.

During this 30-day window, you can restore the bulk sends or delete them forever.

Access permissions in trash

• Account Admins can view and manage all deleted bulk sends created by anyone in the organization.
• Team Admins can view and manage deleted bulk sends created by members of their team.
• Members can only view and manage the bulk sends they deleted themselves.

Manage bulk send documents in trash

Follow the steps below to manage deleted bulk sends in Trash:

• From the BoldSign dashboard, go to the Bulk Send menu and choose the Trash option.
• You will be navigated to the Bulk Send Trash page, where a list of all deleted bulk sends is visible.
• Use the Search bar at the top to quickly find a specific bulk send by name, sender, or recipient.

• To restore or permanently delete a single bulk send, hover over the bulk send row and click the context menu on the right.
• Select the Restore or Delete forever options.

• To restore or permanently delete multiple bulk sends, select the checkboxes next to the desired bulk sends or use the top checkbox to select all.
• Click Restore or Delete Forever at the top of the page.

• You can also view or manage individual documents inside a bulk send by clicking the bulk send.
• You will be taken to the bulk send details page, where you can open and handle each recipient’s document as needed.

For instructions on how to delete a bulk send in the first place, refer to our article: How to delete bulk sends in BoldSign?