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How to manage bulk links in trash?

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In BoldSign, when you delete a bulk send link, it isn’t removed immediately. Instead, it is automatically moved to the Trash section, where it remains for 30 days before being permanently deleted. This applies to bulk sends with any status, such as active, inactive, or expired.

You can restore or permanently delete these bulk links at any time during the 30-day period.

Access permissions in trash

  • Account Admins can view and manage all deleted bulk links created by anyone in the organization.
  • Team Admins can view and manage deleted bulk links created by members of their team.
  • Members can only view and manage their own bulk links that they deleted themselves.

Manage bulk links in trash

Follow the steps below to manage bulk links in trash:

  • From the BoldSign dashboard, expand the Bulk Link menu on the left sidebar and select Trash.
  • You will be taken to the Trash page, which lists all deleted bulk links.
  • You can use the Search bar at the top to quickly find a specific bulk link by name or recipient.

Search bar

  • To restore or permanently delete a single bulk link, hover over the bulk link row.
  • Click the context menu at the end of the selected template row.
  • Select Restore or Delete Forever based on your needs.

Restore & Delete

  • To restore or permanently delete multiple bulk links, select the checkboxes next to the desired bulk links.
  • Click Restore or Delete forever at the top of the page based on your needs.

Restore & Delete

For instructions on how to delete a bulk link in the first place, refer to our article: How to delete bulk links in BoldSign?

Bulk links moved to the Trash are retained for 30 days before being permanently deleted.

This 30-day retention period is not affected by the document deletion policy configured under the Business Profile Settings section.

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