Allowed countries and ID document types for Identity Verification

In BoldSign, senders can configure identity verification (IDV) settings to control which issuing countries and ID document types are accepted during signer authentication. This customization helps organizations meet compliance requirements and reduce fraud risk.

Select Allowed Countries for Identity Verification

• Expand the Settings menu and select the Business Profile option to go to the Business Profile page.

• On the Business Profile page, under the Settings tab, scroll down to locate the ID Verification Settings.

• Toggle to enable the Allowed Countries option.
  

• Then select the countries you want to allow for ID verification by clicking the dropdown arrow.

• Only signers from these selected countries will be verified. For instance, if your organization only operates in the US and UK, you can restrict the list to those two countries. Any ID issued outside these countries will be rejected automatically.

• After making your selections, click the Save changes button…

• The updated restrictions will apply immediately across your account.

Set ID Document Types for Identity Verification

• Expand the Settings menu and select the Business Profile option to go to the Business Profile page.
• On the Business Profile page, under the Settings tab, scroll down to the Allowed ID Documents section.

• Select the ID documents your signers can use for verification from the dropdown menu. You can choose one or multiple options based on your requirements, such as Passport, Driver’s License or National ID Card.

• After selecting the document types, click the Save changes button to apply your changes.

• The updated policy will apply immediately across your account, and signers attempting to upload unsupported document types will be blocked during verification.