How to submit a feature request in BoldSign?

BoldSign continuously evolves with new enhancements and improvements. If you have suggestions to improve functionality, usability, or integrations, you can submit a feature request through the support process.
We always value customer feedback and encourage you to share your requirements or suggestions.

When to submit a feature request?

Submit a feature request in the following cases:

• A required feature is not currently available in BoldSign.
• An existing feature needs improvement or additional customization.
• Your workflow requires new automation or integrations.
• You want to suggest improvements based on business needs or real-world usage.

How to submit a feature request?

Follow these steps:

• Sign in to your BoldSign account.
• Navigate to the Contact Support section and click it, as shown in the screenshot below.

• This opens the ticket creation page.
• Enter a clear subject line and provide detailed information in the Description field.

• Select Feature Request as the request type.

• Add all required information and submit the ticket.

Information to include in your request

To help the product team evaluate your request, include:

• Feature description – Describe the required functionality.
• Use case scenario – Explain its use case.
• Expected behavior – Explain how you want the feature to work.

Providing these information helps speed up the review process.

What happens after submission?

After submission:

• The BoldSign support team reviews the request.
• Feasibility, impact, and priority are evaluated.
• You may be contacted for additional details.
• Approved requests may be considered for future releases.