How does BoldSign mobile app pricing and plan management work?

BoldSign uses a unified pricing structure. There are no separate subscription plans for the mobile app. All subscriptions include access to both the web and mobile applications, ensuring a consistent experience across platforms.

The plans and pricing remain the same for both platforms. For a complete overview of available options, refer to the pricing page.

What happens when you sign up using the web app?

• When you sign up through the web app, you are prompted to select a subscription plan.
• Once a plan is purchased, you can access it on the mobile app using the same account.
• This ensures the same plan is available across both web and mobile platforms.

What happens when you sign up using the mobile app?

• When signing up through the mobile app, the Essential plan is selected by default to help you get started quickly.

Platform-specific behavior:

iOS users:

• Can upgrade or purchase plans directly within the mobile app using in-app purchases.

Android users:

• Can explore the app using the default plan.
• Must use the web app to upgrade or purchase plans (in-app purchases are not supported in Android yet).

Plan upgrade and downgrade

• You can upgrade to a higher-tier plan or downgrade to another available lower-tier plan.
• Direct downgrade from a higher-tier plan to the Essential plan is not supported.

To switch to the Essential plan:

1. Cancel your current subscription.
2. After cancellation, you can select the Essential plan once the existing plan period ends.

How to purchase a plan on the mobile app (iOS)?

If you are an iOS user, follow these steps to purchase or upgrade a plan:

• Go to the Profile screen.
• Select Subscription.

• On the subscription overview screen, tap Change plan.

• View the available plans and choose your preferred option.
• Tap Subscribe to proceed.

• Complete the purchase through the in-app purchase flow.

Plan management

Plan management depends on where the subscription was purchased:

Plans purchased through the web app:

• Can be managed only from the web app.

Plans purchased through the mobile app (iOS):

• Can be managed within the mobile app.

Android users:

• Must manage plans through the web app, as in-app purchase support is not available.

Contact support

If you need further assistance, contact our support team by submitting a support ticket and our team will help you.