How to view and manage your active sessions in BoldSign?

Every time you sign in to your BoldSign account from a new browser or device, a new active session is created. The Sessions tab under My Profile allows you to view all active sessions associated with your account, sign out of individual sessions, or sign out of all other devices at once. This helps keep your account secure and gives you control over the devices signed in to your account.

View and manage active sessions

Follow these steps to view and manage your active sessions:

• Navigate to Settings and click My Profile.
• Click the Sessions tab.
• Review the list of active sessions.

The sessions page displays all browsers and devices currently signed in to your account. For each session, you can view:

• Browser and operating system
• IP address
• Sign-in date and time

Manage individual sessions

• The session you are currently using is labeled Current session.
• All other active sessions include a Logout option that allows you to sign out of that specific session.

To end a specific session:

• Click Logout next to the session you want to end.
• Confirm the action when prompted.

The selected session is terminated immediately, and the user on that device must sign in again to access the account.

To sign out of all other devices:

To sign out of all active sessions except your current session:

• Open the Sessions tab.
• Click Sign out all devices in the upper-right corner of the page.
• A confirmation dialog is displayed before any session is ended.

After you confirm:

• All other active sessions are terminated immediately.
• Users on those devices must sign in again to access the account.
• Your current session remains active and is not affected.

What to do when the session limit is reached?

Some BoldSign plans limit the number of devices that can create documents simultaneously. If you access the Document Creation page after reaching the allowed session limit, BoldSign displays a notification.

You can choose one of the following options:

Manage sessions

• Manage Sessions tab in My Profile, where you can sign out of one or more active sessions. After ending a session, return to the document creation process and continue.

Go to dashboard

• Closes the notification and redirects you to the dashboard. Select this option if you do not need to create a document at that time.