How do I change the sender name shown in signature request emails?
Published:
BoldSign uses the name configured in your profile when sending signature request emails. If you want a different sender name to appear in future email notifications, update your profile name.
Change the sender name
Step 1: Open your profile
- Sign in to BoldSign.
- Open My Profile.
Step 2: Update your name
- Enter the name you want recipients to see in signature request emails.
- Click Save.
Step 3: Verify the change
- Send a new document for signature.
- Verify that the updated name appears in the email notification.
Can I customize the email subject or content?
- Yes. If you need to customize the email subject line or email content, use Email Content Customization.
- This feature is available on Business plans and higher-tier plans.
- The sender name displayed in signature request emails is based on the name configured in your profile.
- Changes apply only to future email notifications.
- Previously sent emails are not updated.
- Updating your profile name does not change your email address.
- Email subjects and content can be customized separately using Email Content Customization.
After updating your profile name, future signature request emails display the updated sender name to recipients.
