Why am I not receiving document request email notifications as a sender?

Email notifications keep you informed about updates and activities related to your documents. As a sender, you can customize which notifications you receive based on your preferences.

• Go to the Settings menu and click on the My Profile option.
• The My Profile page opens. Click on the Notifications tab to view the list of available notifications.

Sender notifications

• The Sender Notifications section contains a list of notification preferences for document senders.
• You can enable or disable individual notifications based on the updates and activities you want to be notified about such as signer viewed the document, signed the document etc…
• If you are not receiving document request email notifications, ensure that the relevant sender notification settings are enabled.