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How to change my current plan?
Published:
3 mins read
You can change your subscription plan at any time after activation. You can either upgrade or downgrade your plan based on your needs, and the payment will be adjusted accordingly.
Upgrading your subscription
- Go to the
Settings
menu and click theSubscription
option to open theSubscription
page. You can see your current plan in the overview section. - If you have the
Growth
plan and want to use some additional features, click theChange plan
option and the subscription plans will be displayed.
- The
Business
plan is the advanced plan in which all the features are included. Once you select the plan, you will be taken to the Payment Details page.
- In the Payment Details page, enter the card details and add the address to which the invoice should be sent in the Billing Address section.
- In addition, you can increase the number of user licenses in the
Additional Licenses
field. The payment amount will be increased based on the number of user licenses added. Then, check theTotal due
amount and click theBuy now
button. - The payment will be deducted and the plan will be activated immediately.
- If you want to customize the plan based on your need, you can contact our sales representative.
To upgrade/downgrade the customized plan, you need to contact our sales representative and it cannot be done directly.
Downgrading your subscription
- If you have the Business plan, you can downgrade to the Growth plan by clicking the
Change plan
option on the subscription page.
- Once you select the plan, the Downgrade Plan dialog box will appear. Click
Confirm
to downgrade the plan.
Switching between monthly and yearly subscriptions
- You can switch between Yearly and Monthly plans as per your requirement.
- If you have the Growth monthly plan and want to switch to the Growth yearly plan, select the
Yearly
option using the toggle button and click theUpgrade
option in the plan.
- The payment details page will open. Check the details on that page and click the
Buy now
button. - Then, the amount will be deducted and the plan will be changed immediately.
- If you want to switch from the yearly plan to the monthly plan, select the
Monthly
option using the toggle button and click theDowngrade
option in the plan.
- Downgrade Plan dialog box will appear. Click
Confirm
to downgrade the plan. - The yearly plan will be maintained until the next billing cycle, after which it will be downgraded to the monthly plan.