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How to change my current plan?

Published:
3 mins read

You can change your subscription plan at any time after activation. You can either upgrade or downgrade your plan based on your needs, and the payment will be adjusted accordingly.

Upgrading your subscription

  • Go to the Settings menu and click the Subscription option to open the Subscription page. You can see your current plan in the overview section.
  • If you have the Growth plan and want to use some additional features, click the Change plan option and the subscription plans will be displayed.

Change plan option

  • The Business plan is the advanced plan in which all the features are included. Once you select the plan, you will be taken to the Payment Details page.

Change plan page

  • In the Payment Details page, enter the card details and add the address to which the invoice should be sent in the Billing Address section.
  • In addition, you can increase the number of user licenses in the Additional Licenses field. The payment amount will be increased based on the number of user licenses added. Then, check the Total due amount and click the Buy now button.
  • The payment will be deducted and the plan will be activated immediately.

Payment details page

  • If you want to customize the plan based on your need, you can contact our sales representative.

Contact

To upgrade/downgrade the customized plan, you need to contact our sales representative and it cannot be done directly.

Downgrading your subscription

  • If you have the Business plan, you can downgrade to the Growth plan by clicking the Change plan option on the subscription page.

Downgrade plan

  • Once you select the plan, the Downgrade Plan dialog box will appear. Click Confirm to downgrade the plan.

Confirmation dialog box

Switching between monthly and yearly subscriptions

  • You can switch between Yearly and Monthly plans as per your requirement.
  • If you have the Growth monthly plan and want to switch to the Growth yearly plan, select the Yearly option using the toggle button and click the Upgrade option in the plan.

Switching from monthly to yearly plan

  • The payment details page will open. Check the details on that page and click the Buy now button.
  • Then, the amount will be deducted and the plan will be changed immediately.

Payment details page

  • If you want to switch from the yearly plan to the monthly plan, select the Monthly option using the toggle button and click the Downgrade option in the plan.

Yearly to monthly plan

  • Downgrade Plan dialog box will appear. Click Confirm to downgrade the plan.
  • The yearly plan will be maintained until the next billing cycle, after which it will be downgraded to the monthly plan.

Downgrade plan dialog box

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