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How to reset your BoldSign password?

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2 mins read

You can change your BoldSign account's password in the following ways.

  • Change password - Reset the password after logging into your account.
  • Forgot password - Reset the password if you forget it while logging in.

Change password

Follow the below steps to change your existing password.

  • Go to Settings and then select My Profile.
  • In the Profile Details section, you can find the Change option in the Password field.
  • When you click that option, it will be redirected to the Change your password page.
  • Enter your current password in the Old Password field.
  • Then, enter the new password in the New Password and Confirm Password fields.

Change BoldSign account password

  • If the new password and confirm password do not match, an error message will be displayed as shown below.

Change your password page

  • You can view the passwords by clicking the visibility eye icon in the password field.
  • After entering the correct password, click the Change Password button.
  • Now, your password will be changed successfully.

Forgot password

Follow the below steps to reset your password.

  • Enter the registered email address in the text box and click Continue.

BoldSign login page

  • You will be taken to the Password page. Click the Forgot password option below the password field.

 Forgot Password option

  • On the Forgot password page, enter your registered email address in the Registered email field and click the Send Reset Link button.

 Forgot password page

  • A link to reset the password will be sent to your registered email address.
  • When you click that link in the email, you will be redirected to the Reset password page.
  • Then, enter the new password in the Password and Confirm password fields and click the Set Password button.

Setting new password

  • Once the password is reset, the message below will be displayed.

Password changed successsfully

While setting the new password, remember it should be a minimum of 8 characters in length with at least one uppercase letter, one lowercase letter, one number, and one special character.

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