How to change the session timeout duration?

Session timeout duration is a crucial security feature that automatically logs out inactive users after a specified period of time. In this way, it helps to safeguard user accounts against unauthorized access.

Follow the below steps to change the session timeout duration:

• Click the Business Profile option under the Settings menu.
• Scroll down to the Document settings section to find the Session Timeout option.
• In the Session Timeout, set the required duration by clicking the increment or decrement value drop-down. By default, the value is set to 15 minutes. The acceptance value range is between 15 to 720 minutes.
• After setting the required duration, click the Save changes button at the top-right corner of the Business Profile page.

• Now, when a user is logged into the BoldSign app and remains inactive for a specified duration, the app will automatically log out and will then be asked to log in again, as shown in the following image.

• However, if you enable the Keep me logged in for 30 days option during login, the session will not expire and will remain open even if the user is inactive for an extended period of time.