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How to void or revoke a document after sending it?

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Revoking a document refers to the process of recalling or canceling a document before it is signed. This may occur for a variety of reasons, such as the presence of errors or inaccuracies in the document, or the document being sent to the wrong recipient. In BoldSign, the sender can revoke a document after it has been sent.

Follow the below steps to revoke a document:

  • Find the document to be revoked in Dashboard or My Documents and select it.
  • The documents overview page opens, and there is a More actions button in the top-right corner.
  • Clicking the More actions button reveals options such as View document, Re-assign, Clone document, Decline, Revoke, Download document, and Send reminder.
  • Select the Revoke option, and a confirmation dialog box appears.
  • Enter the reason for revoking the document in the given text box before confirming revocation.
  • Click Yes, revoke button, and the document will be revoked successfully.

Revoking a document

Result of Revoking a Document

  • The sender and signer are notified about the revocation of the document and sent an email. The below image shows the revoked mail of the sender.

revoke email for sender

  • The below image shows the revoked mail of the signer. Once it is revoked, the signer can’t sign the document anymore.

revoke email for signer

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