Category / Section
Document missing as an attachment in final email
Published:
1 min read
If the completed document is larger than 5 MB, it will not be attached to the email. You will receive an email with a link to download the file, from which you can download the completed document. If it is less than 5 MB, the signed copy will be attached to the email.
Follow the steps below to download the document through the link:
- Open the completion email and click the
View Document
link.
- You will be taken to the document page.
- Click the
More Actions
drop-down at the top right corner and select theDownload document
option. - The file will be downloaded to your device.
- If you are a BoldSign user, you can also download the completed document from the BoldSign application.