How to reactivate the cancelled subscription plan?

In BoldSign, when the payment for subscription renewal fails, the subscription plan is cancelled, and the account is scheduled for deletion after 180 days. During this period, the account administrator can reactivate the subscription plan.

Follow the steps below to reactivate the subscription plan:

• Go to the Settings menu and select Subscription.
• On the subscription page, the current plan details will be shown in the Overview section.
• In the Status column, you will see the Cancelled status and a Reactivate option next to it.
• To reactivate the subscription plan, click the Reactivate option.

• A dialog box will be displayed with the plan and price details. Check the details, and then click the Re-activate now button.

• Now, the subscription plan has been successfully reactivated.
• If you want to change the payment card details, click on the Add/Manage cards option in the Billing information section.
• You will be taken to the Manage cards page, and you can update the card details.

Refer to this article for more information on managing payment cards: How to update payment method?