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How to Import DocuSign Templates into BoldSign?

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BoldSign now supports importing DocuSign templates, allowing our customers to easily migrate their existing templates to BoldSign. Most of the features from DocuSign templates are supported and will be imported as is, including roles, fields, and other settings. However, some features are only partially supported or not supported at all in BoldSign. The table below provides a detailed comparison of the supported, partially supported, and unsupported features.

Platform Restrictions

BoldSign platform-level restrictions also apply to imported DocuSign templates. For example:

  • If a feature is not supported in BoldSign, it will not be available in the imported DocuSign template.
  • The maximum number of files that can be uploaded in a document is 25.
  • The maximum number of signers that can be added to a document is 50.

Feature Comparison Table

Feature Status Remarks
Template Name Supported
Template Description Supported
Files Supported
Signing Order Supported
CC Supported
Frequency of Reminders Not Supported
Custom Email and Language for Recipients Partially Supported BoldSign supports a common title and description for each language/locale, but not for each recipient.
Roles Supported
Signer Name Supported
Signer Email Supported
Signer Type Partially Supported Some signer types, such as notary and witness, are not supported.
In-Person Host Name Partially Supported The host must be present in your organization to be properly imported.
In-Person Host Email Partially Supported The host must be present in your organization to be properly imported.
Access Code Supported
KBA Not Supported
Phone Authentication Supported
Recipient Edit/Delete Permission Supported
Languages Partially Supported Only BoldSign-supported languages are available. Unsupported languages will default to English.
Signature Field Supported
Initial Field Supported
Date Signed Field Supported
Name Field Partially Supported
Email Field Partially Supported Supported with a textbox with email validation.
Company Field Supported
Title Field Supported
Textbox Field Supported
Number Field Partially Supported Supported with a textbox with number validation.
Checkbox Field Supported
Dropdown Select Field Supported
Radio Button Field Supported
Drawing Field Partially Supported Supported with an image field.
Attachment Field Supported
Payment Field Not Supported
Formula Field Not Supported
Note Field Not Supported
Font Family Partially Supported Only BoldSign-supported font families are available. Unsupported font families will use the default font family.
DataSync Fields Partially Supported

How to Import?

Please contact our support team to import your DocuSign templates into BoldSign at support@boldsign.com or create a ticket in https://support.boldsign.com/.

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