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How to change the time zone for the date signed field and audit trail document?

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The timestamps in the audit trail document are displayed in UTC time zone by default. The time zone can be changed according to user preference on the branding page. This time zone setting will also be reflected in the date signed field.

Follow the steps below to change the time zone:

  • Go to Settings and select Branding.
  • On the Branding page, click the Create New Brand option.
  • Add your brand name, logo, and colors in the respective fields, then move to the advanced section.
  • You can find the Document Time Zone option. Enable the option and click Save.

Document time zone option

  • Now when creating a document for signature request, select the exact brand in which the document time zone was set.
  • Fill in any other required fields then click the Next button to proceed to the configure fields page.
  • On the configure fields page, drag and drop the date signed field and any other required fields onto the document then send it for signature.
  • When the signer opens the document, the date signed field will be filled automatically based on the selected time zone. For example, if you set the time zone to East Africa Time(Africa/ Adis_Ababa), the date signed field will be displayed in the selected time zone.

Date signed field

  • Once the signing process is completed, you can download the audit trail document.
  • The user’s selected time zone has been applied to the audit trail. All event timestamps in the audit trail will now be displayed according to the chosen time zone.

Audit trail document

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