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Can I delete a document in trash permanently?

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In BoldSign, you can permanently delete documents from the trash folder before the 30-day retention period ends. However, an account administrator can configure custom permissions to restrict members from deleting documents. Once a document is permanently deleted, it cannot be recovered, so ensure you no longer need it before proceeding with deletion.

Follow the steps below to delete a document in trash permanently:

  • Click on the Documents menu and select the Trash option.
  • A list of deleted documents will be displayed. Click the Context menu of the document you want to delete permanently and select the Delete forever option.

Delete forever option

  • A confirmation message will pop up. Click on the Yes, delete button and the document will be deleted permanently.

Confirmation message

For more details on custom permission refer to this article: How to create custom permission?

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