How WhatsApp signature request notifications work in BoldSign?

In BoldSign, when the delivery option is set to WhatsApp and a signature request is initiated, recipients receive a WhatsApp notification. The message is sent to the WhatsApp number provided by the sender during the signing request setup. This ensures recipients are promptly informed and can take action, such as reviewing or signing the document based on their assigned role.

Details included in the WhatsApp notification

• Document title: The name of the document that needs to be signed.
• Sender Information: Displays the name and email address of the person who sent the request, helping recipients identify the source of the document.
• Signature request link: A direct link to perform actions such as reviewing or signing the document, depending on the recipient’s role.
• Expiration date: The date by which the document must be signed.

Notification pricing

• Each WhatsApp signature request notification incurs a charge of $0.10.
• The sender is charged for the notifications, not the recipients.
• Notifications are charged individually for each recipient.

Examples

The table below shows how notification costs vary based on scenarios.

How recipients receive the notification

• When a signature request is sent via WhatsApp in BoldSign, recipients receive a WhatsApp message on the number provided during the setup. This message is sent instantly and includes the document title, a signature request link, and the expiration date.
• This ensures recipients are promptly informed and can take action without needing to check their email or log into a separate platform.