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How manual WhatsApp reminders work in BoldSign?
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In BoldSign, if the delivery mode is set to WhatsApp, senders can manually send reminder notifications to recipients who haven’t completed their signing action. These reminders are delivered directly to the recipient’s WhatsApp number and help ensure timely document completion.
Reminder message contents
Each manual WhatsApp reminder includes:
- Document details: The title of the document and the reason for the reminder.
- Sender information: Identifies the individual who sent the reminder.
- Reason for reminder: A short explanation from the sender.
- Signature request link: A direct link to review and sign the document.
WhatsApp credit usage for manual reminders
- Manual WhatsApp reminders in BoldSign incur a charge of $0.10 per recipient per reminder.
- This WhatsApp credit scales based on the number of signers and the frequency of reminders:
Cost breakdown table
| Scenario | Details | WhatsApp Credit per Reminder | Total WhatsApp Credit |
|---|---|---|---|
| Single Signer, One Reminder | One manual reminder sent to one signer | $0.10 | $0.10 |
| Multiple Signers (e.g., 3), One Reminder | One manual reminder sent to each of three signers | $0.10 | $0.30 |
| Single Signer, Daily Reminders (3 Days) | One manual reminder sent daily for three days to one signer | $0.10 | $0.30 |
| 3 Signers, Daily Reminders (3 Days) | One manual reminder sent daily for three days to each of three signers | $0.10 | $0.90 |
How recipients receive manual reminder notifications
- When a manual reminder is sent to the recipient via WhatsApp in BoldSign, the message is delivered instantly to the WhatsApp number provided during the document setup.
- This ensures that recipients are promptly reminded and can take action without delay.
The WhatsApp delivery feature is available in Business and higher-tier plans as an add-on feature. If your current plan does not support it, consider upgrading to a supported plan to access this functionality.
