How to switch from Google sign‑in to email address and password?

BoldSign allows users who originally signed up using Google (Gmail) authentication to switch to signing in with an email address and password. This lets you access your BoldSign account without relying on Google sign‑in, while continuing to use the same account and data.

Before switching

• Before switching from Google sign‑in to email address and password, you must create a support ticket to enable the password reset (Forgot Password) option for your account.
• Once the support team enables this option, they will notify you through your ticket. After receiving the update, you can proceed with the steps below.

Steps to switch from Google sign‑in to email and password

Step 1: Log out of BoldSign

• If you are currently signed in using Google authentication, log out of your BoldSign account.

Step 2: Open the BoldSign login page

• Navigate to the BoldSign login page.

Step 3: Enter your email address

• Enter the email address associated with your BoldSign account and click Continue.
• You will be redirected to the password entry screen.

Step 4: Reset your password

• On the password login screen, click Forgot password.

• Enter your registered email address.
• Click Send Reset Link.

• Open the password reset email sent to your inbox.
• Create and save a new password.

Step 5: Log in using email and password

• Return to the BoldSign login page, enter your email address, and sign in using the newly created password.

After switching

• Existing account data is preserved.
• Google sign‑in continues to work unless restricted by your organization’s administrator.
• The Change password option becomes available under Settings →My Profile