How to disable the signature frame in brand settings?

The Signature Frame displays additional signature-related information, such as validation or security details, beneath signer names. If you do not want this information to appear on completed documents, you can disable the Signature Frame in your Brand settings.

Who can use this feature?

Users with permission to configure Brand settings in their BoldSign account.

Prerequisites

• Access to the account’s Brand settings.
• The updated setting applies only to documents completed after the change is saved.

Steps to disable the signature frame

Follow these steps to disable the signature frame in your brand settings.

Step 1: Open Brand settings

1. Go to Branding.
2. Click More Options (⋯) and select Edit Brand.

Step 2: Disable the signature frame

1. Open the Advanced tab.
2. Scroll down and disable the Add a signature frame option.
3. Click Save changes.

What happens after disabling the signature frame?

• Documents signed after the updated Brand settings are saved will display signatures without the signature frame.

When signature frame is Disabled:

When signature frame is Enabled:

Limitations

• Fields associated with signers who have already completed a document cannot be edited.
• To apply this setting to a previously sent document, you typically need to clone the document and resend it for new signatures.