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How do I review identity verification and signature evidence for Bulk Links?

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When identity verification is enabled for a Bulk Link, BoldSign records both the identity verification details and the signing activity for each completed submission.

These records can be used for compliance reviews, audits, and dispute resolution.

Review identity verification and signature evidence

Step 1: Review the Audit Trail

  1. Open the completed Bulk Link submission.
  2. Open the Audit Trail.
  3. Review the identity verification details and signing activity recorded in the audit trail.

For more information, refer to: What are the key highlights in the identity verification audit trail?

The audit trail helps confirm that the signer completed the configured identity verification process before signing the document.

Step 2: Download verification images

  1. Download the verification images collected during identity verification.
  2. Review the downloaded files.

Depending on the configured verification method, the downloaded package may include:

  • Front image of the identity document
  • Back image of the identity document
  • Selfie image captured during verification (if selfie verification is enabled)

These files provide the supporting materials collected during identity verification.

Step 3: Review the verification and signing records

Review the identity verification information recorded in the audit trail alongside the downloaded verification images and signing activity.

Together, these records help confirm that:

  • Identity verification was completed successfully.
  • The signer’s identity was verified.
  • The verified signer signed the document.
  • The document was completed after verification.

Result

After reviewing the audit trail and verification images, you can verify:

  • Who signed the Bulk Link submission.
  • Whether identity verification was completed successfully.
  • The verification materials submitted during identity verification.
  • When identity verification and signing occurred.

Limitations

  • Verification images are available only for identity verification completed during the signing process.
  • Available verification images depend on the identity verification method configured for the Bulk Link.
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